Privacy Policy

1. Introduction

NutriGlow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletter or communications
• Contact us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Your consent when you submit forms or subscribe to communications
• Our legitimate interests in operating and improving our business
• Legal obligations we must comply with

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business
• Law enforcement or regulatory authorities when required by law
• Professional advisers such as lawyers and accountants

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

NutriGlow
38 Grey Street
Newcastle upon Tyne NE1 6EE
United Kingdom
Phone: +44 191 648 2037
Email: [email protected]